Underperformance guarantee — fine print

Effective: from start of management. Last updated: April 2026.

The promise

Cohostbnb commits in writing to deliver, on a rolling-monthly basis, at least 90% of the owner's documented prior-12-month average net rental revenue. If we miss this bar in any month, the owner's management fee for the next month is waived.

Eligibility

• Owner must be in active management with Cohostbnb for at least 6 consecutive months.
• Owner must provide documented prior-12-month net revenue (1099-K, prior cohost statements, or self-prepared P&L) at onboarding.
• Owner must keep the property listed and bookable on at least three OTAs (Airbnb + two others) at all times during the measurement period.

Calculation

• Baseline = trailing-12-month average monthly net revenue.
• Trigger = any month in which delivered net revenue falls below 90% of baseline.
• Waiver = the management fee charged in the month following the trigger month.
• Maximum: one waived month per calendar quarter.

Exclusions

• Force-majeure events: FEMA-declared natural disaster, government-ordered evacuation, structural damage requiring property closure.
• City or HOA ordinance bans on short-term rentals taking effect during the measurement period.
• Owner-initiated calendar blocks of 7+ consecutive nights in a month.
• Property unavailability due to capital improvements (HVAC, roof, major appliance failure) lasting more than 7 days.
• Owner-imposed pricing floors more than 30% above PriceLabs market recommendation.

Right to release

If a property triggers the guarantee three months in any rolling 12-month period, Cohostbnb and the owner will jointly review the listing and either commit in writing to a corrective plan or release the property from management with no offboarding fee and a full data export.